Privacy Policy
This Privacy Policy explains how Creatiiv.ai ("CREATIIV.AI", "we", "us") collects, uses, and protects information when you visit creatiiv.ai or use our services.
Information we collect
We collect information you give us directly when you submit a form, request a call or audit, book a meeting, or message us — typically your name, business name, email, phone number, and anything you include in your message.
When you use the interactive demo, the business description you type is sent to our AI provider to generate the sample output. We don't require an account and don't ask for sensitive personal information.
Like most websites, we may automatically collect limited technical information (such as IP address, browser type, and pages visited) for security and analytics.
How we use information
- To respond to your inquiry and provide the services you ask for
- To schedule calls, send proposals, and follow up
- To operate, secure, and improve our website and services
- To send service-related communications you've requested
How we share information
We don't sell your personal information. We share it only with service providers that help us operate, and only as needed:
- Web3Forms — delivers contact and audit form submissions
- Stripe — processes payments, if you purchase a plan
- Resend — sends transactional and onboarding emails
- Calendly — schedules calls you book
- Google (Gemini) — powers the live demo generation
- Hosting & infrastructure — Hostinger
- Authorities, when required by law
Cookies & analytics
We use only the cookies needed to run the site and, where enabled, privacy-respecting analytics to understand traffic. You can control cookies through your browser settings.
Data retention
We keep information only as long as needed to respond to you, provide services, and meet legal or accounting obligations, then delete or anonymize it.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, or to opt out of certain processing. To make a request, contact us using the details below.
Children
Our site and services are intended for businesses and are not directed to children under 16. We don't knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact
Questions or requests about your privacy? Reach us via our contact page or at hello@creatiiv.ai.